Delivery - Our commitment to you

Our customers are the most important part of our business, and your complete satisfaction is important to us. We listen and continuously improve to ensure that you receive the highest level of service.

1Quick and efficient service

Our standard delivery service to mainland UK costs £19.99 - please check at the basket for available dates and price. Customers who'd like their new appliances to arrive quickly choose our Next Day Delivery service, available on orders placed before 7pm.

2Delivery to suit you

We deliver to 99% of UK mainland postcodes 7 days a week. Customers who prefer not to take time off work can choose our weekend delivery service, or a timeslot. Pre-booked timeslots can be selected at an additional charge.

3Delivery slots

We will call and text you on the day of your delivery to confirm your delivery slot.

4Professional two man delivery teams

All our deliveries are carried out by our fully trained, professional two man teams to ensure that your appliances are delivered safely.

5Taking Care

We take great care to ensure we respect your property. We do ask you remove any obstacles and clear the route to make it as easy as possible for the crew to make the delivery.

6Recycling

We can take away and recycle your unwanted appliances. Our collection charges start from £14.99, specified for your appliance type at the basket. Recycling is free under the WEEE directive – we only charge for the cost of taking your appliance away.

7Connection

For your convenience we can connect selected appliances for a small additional charge (prices from £9.99) to save you the hassle of having to book your own fitter which can be an expensive option. (This service is not available in selected postcode areas and must be requested at the point of order).

Please note, deliveries to Northern Ireland are typically ready for delivery within 14 days.

Unfortunately we're unable to deliver to Mainland Ireland, the Scottish Highlands and Islands, Channel Island or the Isle of Man.