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Delivery - Our commitment to you

Our customers are the most important part of our business, and your complete satisfaction is important to us. We listen and continuously improve to ensure that you receive the highest level of service.

1Quick and efficient service

Our delivery costs vary with our flexible options - check at the basket for dates and prices. Customers who’d like their appliances to arrive quickly should choose our Next Day Delivery service, available on orders placed before 3pm.

2Delivery to suit you

We deliver to 99% of UK mainland postcodes 7 days a week. Customers who prefer not to take time off work can choose our weekend delivery service, or a timeslot. Pre-booked timeslots can be selected at an additional charge.

3Delivery slots

We will call and text you on the day of your delivery to confirm your delivery slot.

4Professional two man delivery teams

All our deliveries are carried out by our fully trained, professional two man teams to ensure that your appliances are delivered safely.

5Taking Care

We take great care to ensure we respect your property. We do ask you remove any obstacles and clear the route to make it as easy as possible for the crew to make the delivery.


We can take away and recycle your unwanted appliances. Our collection charges start from £20, specified for your appliance type at the basket. Recycling is free under the WEEE directive – we only charge for the cost of taking your appliance away.


For your convenience we can connect selected appliances for a small additional charge (prices from £10) to save you the hassle of having to book your own fitter which can be an expensive option. (This service is not available in selected postcode areas and must be requested at the point of order).

We’re currently unable to offer deliveries to Northern Ireland. We’re sorry for any inconvenience that this may cause you.

Unfortunately we're unable to deliver to Mainland Ireland, the Scottish Highlands and Islands, Channel Islands or the Isle of Man.