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" A very difficult rating, I have gone for 3 stars because the actual machine is great quality and washes really well. However, I have had trouble from the day of delivery with the Super Speed cycle where it won’t spin and then won’t finish the cycle. Numerous calls to ao, who have been as helpful as they can, they referred me to Samsung, who then referred me to a company they use to come out and fix the machines, they arrived today, told me theres nothing wrong with the machine which is obviously great news! But the problem is that I’m not putting enough washing in for the machine to balance the load properly, the technician told me it needs to be completely stuffed full to balance properly and that it is a semi industrial machine. I heard him say to his colleague why would I choose such a big drum.. so…. In my opinion I don’t think the machine is fit for purpose in a family household, if it can’t balance basic loads, or because wet towels get heavy and stick to one side during a spin and then upsets the balance, then it shouldn’t be marketed at families. Hope this helps anyone weighing up what to do, I wish I had known this before buying. Ao now won’t change it for something else without further cost to me so I will stick with it, but I am disappointed with the outcome of the customer service. "
"Great product
My only negative is that you can’t add a steam to any cycle as it is a cycle in its own right."
2 of 2 people found this review helpful.
"Fantastic does everything that it needs to and more"
"Great product, quiet and even seems to sense when the clothes are too dirty and automatically extends the wash. Massive drum means you can fit everything in even with a large family."
1 of 1 people found this review helpful.
"Fantastic so quiet and so easy to use we are thrilled"
1 of 1 people found this review helpful.
"Good looking machine. Quiet and seems to wash well. Just would ideally like some default programmes better aligned with typical care labels.
Connecting to the app also took a few attempts."
A very difficult rating, I have gone for 3 stars because the actual machine is great quality and washes really well. However, I have had trouble from the day of delivery with the Super Speed cycle...
Product Detail | |
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Dimensions | (H)85.0 x (W)60.0 x (D)60.0 |
Brand | Samsung |
Colour | White |
Category | Washing Machines |
SKU | WW11BB944DGH_WH |
Country Of Origin | Poland |
Product Overview | |
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Childproof Lock | Yes |
Control Type | Buttons / Dial |
Delay Timer Length | 24 Hours |
Display Type | LCD |
Max Wash Load Varies Per Programme | Yes |
Max Wash Temperature Varies Per Programme | Yes |
Noise Level (Spin) | 72 dB |
Variable spin speeds | Yes |
Wash Load | 11 Kg |
Energy Rating | A |
Wash Performance | A Rated |
Spin Performance | A Rated |
Max Spin Speed | 1400 RPM |
Delay Timer | Yes |
Fuzzy Logic | Yes |
Large Porthole | Yes |
Quick Wash | Yes |
Requires Own Furniture Door | No |
Time Saver Function | Yes |
Time to End of Programme | Yes |
Variable Spin | Yes |
Variable Temperature | Yes |
Wide Opening Door | Yes |
Fabric Care | |
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Sportswear | No |
Wool Cycle | Yes |
Quick Wash | |
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Super Speed Wash | Yes |
Standard Programmes | |
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Cotton Programme | Yes |
Dark Wash | No |
Economy Wash | Yes |
Intensive Cycle | Yes |
Mixed Load | Yes |
Number of Wash Programmes | 23 |
Quick Wash Time | 30 Minutes |
Silk Wash | No |
Spin And Drain | Yes |
Super / Extra Rinse | No |
Synthetics | Yes |
Half Load Function | Yes |
Pre Wash | Yes |
Rinse Hold | No |
Delicate Wash | Yes |
Warranty | |
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Manufacturer DD Motor Warranty | 20 Year |
Manufacturer Warranty | 5 Year |
Manufacturer Warranty Domestic Use Only | Yes |
Manufacturer Warranty Registration Required | With Samsung Within 90 Days Of Purchase |
How Well Does It Perform? | |
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Annual Energy Consumption | 116.6 Kwh |
Annual Water Consumption | 11880 Litres |
Features We Love | |
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Easy Iron Function | No |
Hand Wash | Yes |
Anti-Allergy | Yes |
Auto Optimal Wash | Yes |
BubbleSoak™ | Yes |
Digital Inverter Motor | Yes |
Drum Clean+ | Yes |
ecobubble™ | Yes |
Hygiene Steam | Yes |
QuickDrive™ Technology | Yes |
SmartControl+ | Yes |
SpaceMax™ Technology | Yes |
Stay Clean Drawer | Yes |
Installation | |
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Water Supply | Cold Only Fill |
Drain Hose Length | 2.13 m |
Power Cable Length | 200 cm |
Water Fill Hose Length | 1.45 m |