Hoover H-WASH 500 HD4149AMC/1 14Kg / 9Kg Washer Dryer - White

Good when its working but we've had a couple of problems.

"When it works its good, but it does seem to be very sensitive. Within a week we had to call out under the warranty as the dryer had stopped working. The repair man told me its because the machine needs about 20 minutes to cool down at the end of a drying cycle before you can turn the power off. Its an easy fix, take the top off which only needs 2 screws at the back taking out and press the buttons to reset the thermostat. In the 3-4 months we've had this we had a power cut for a few seconds and a small appliance caused the circuit to trip and had to be reset. both while the machine was on and I had to reset these buttons, so I think its a poor design and too sensitive.

It also stopped working as something jammed the pump to drain the machine, I had to clean the filter while there was a lot of water in the machine which of course went everywhere and flooded the kitchen floor. Why anyone still makes washing machines that dont have a draining hose is beyond me.

Other than this its a good large machine and copes well with regular washing and the app makes choosing and customising the wash cycle easy."

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Faulty heater for drying

"Worked ok the first time we did a wash and dry, but after that the dry function doesnt have any heat. "

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Hoover 500

"We already had a 10kg + 6kg, so ordered the bigger one. No issues. Really easy to use. Is a little bigger depth wise than the 10 + 6"

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Please stay away !!!

"We had the misfortune of buying this washer dryer and using it for the last 10 months. This washer dryer is a huge disappointment. So here are my comments on using this machine for over 10 months

The capacity is in no way the advertised 14kg / 9kg. I have actually used a scale to weigh the clothes before putting them in and it is no where near 14kg dry weight capacity for wash only. In realistic terms it is half this figure.

This washer dryer has serious reliability issues. The machine has broken down 4 times within the first year. All issues relate to the drying part of this machine. I would be lucky if this washer dryer lasts another year. This is on a normal domestic usage of this appliance.

As these repairs are all within the warranty period, the hoover engineer takes a few days at best to come and if you are lucky, the fault will be fixed on the first visit otherwise like this fourth fault, we are without a working washer dryer for around two weeks.

I would give it 0 stars if I could as this machine is that bad. It may be just my luck that we ended up with a dud or there are serious reliability issues with this machine. There are much better brands available in the same or cheaper price brackets. Go with something that comes with 5 year warranty. That is the manufacturer's way of saying that they have build reliable machines.

"

2 of 2 people found this review helpful.

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Too complex

"Haven't used it yet because it appears way too complicated. Can they not just have one dial (hate touch screen) for washing and one dial for drying? What could be easier? And who in their right mind needs a washer dryer connected to wifi?? This was a present from a well-meaning friend and the size is great, can probably fit my super king size duvet in, which is what I wanted, but a washer dryer does not need to be this complex."

2 of 2 people found this review helpful.

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Fab workhorse for our busy messy family of 5!

"I was hesitant to buy this Washer Dryer, mainly because I have horrifying memories of the nightmare Washer Dryers I’ve had in the past and I’ve been used to using a separate washer and condenser dryer for a while, but also because of the mixed reviews.

I didn’t like the machine when I first got it, I thought it only had 2 main dryer settings and a woop dry. I was incorrect and further navigation fixed my woes. You can set it to sensor dry using the settings or you can set it to do a timed dry. There is also the option of cupboard, iron or extra dry. The many features of this machine are hidden behind some basic symbols.

I’ve taken to using the app, which is actually pretty amazing once you get used to it! My previous dryer was far too much hassle to use via the app as it was Bluetooth based and disconnected all the time, you had to be sat with it almost for it to work - not the case with this hoover - I get notifications when I am out to let me know the washing / drying has finished.

There’s so many more features when using the app, definitely give it a go!

When loading the washer fully if you use pods I’d recommend using 3 pods for a full load. A lot of people don’t think to do this, but one pod is for 4-5kg of washing, so a full 14kg requires 3. This will ensure your washing is fully clean as well as smelling clean.

I’ve also noticed a massive difference in my daily electric usage - it’s gone down since buying the Hoover Washer Dryer.

I am not sure if the dryer is a condenser but it’s deadly quiet!

What I do is I use the washer as a washer then go through the laundry, pull it out give it a jumble and set it off in the dryer - I don’t advise to use the wash and then immediate dry unless you’re happy ironing lots as it causes creases. I also find it drys better if you do the wash and dry separately.

I am extremely impressed and by dropping down to one machine not only am I saving in space but also money as there is only one Breakdown Plan to pay for! I did get this due to the mixed reviews but also piece of mind so if I do anything incorrectly or the husband overloads it mistakenly etc I will be covered.

Overall, what a difference it’s made in the week I’ve had it. Got through so so much laundry in minimal amounts of washes saving money and energy and headaches! Just make sure you read the manual over and over, use the app to get the most from your washer dryer, but it’s doing our family if 2 adults and 1 teenager and 2 young children it’s working very nicely.

Take the plunge! Not like the old fashioned washer dryers. I wouldn’t go any smaller than 9kg for a dryer personally and so far we’re doing great!

I got £100 knocked off the price for doing a price match, too - so do your research ??"

1 of 1 people found this review helpful.

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