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Protection plans from £6.99 per month More info
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"AO are great and we've bought plenty through them, and this is the only product we've had a problem with. But this review is about this specific product, and Smeg.
The first one was found to be damaged after installation, and so AO replaced it no problem.
The second one let out an unbearably loud noise, and so we tried to get the support of Smeg C.S's, as it was of course well within warranty. However they refused to help, saying that it was 'unaccessible', because it had been installed, basically??!!??!! I spent hours trying to reason with them, having to put up with rudeness, including them putting the phone down on me (and AO), three times!!! Just how they are allowed to get away with it, is astonishing.
Eventually, after weeks of searching, and therefore not being able to use the device, I found someone independently who managed to sort out the noise. (Which AO kindly gave us the money for).
However, even on the highest setting, this extractor hood extracts NOTHING!! (So you can forget what it says in the specs). i.e. USELESS, apart from the fact that........
It looks good and gives us lighting over the gas hob- (also Smeg, and good); but with the labour costs of making the vent channel and installing-(pig of a job) 2 hoods, and de-installing 1; this has cost us nearly double the price of the product alone.
One of the worst purchases I've ever made. And again, a lesson in the importance of good Customer Services, like AO."
4 of 4 people found this review helpful.
"a stunnning extractor thats not only efficient but also nice to look at. an understated glam addition to any medium to large sized kitchen. ideal for anyone after a traditional look. easy to use and hubby says easy to install. win win situation."
3 of 3 people found this review helpful.
"Good lighting, Powerful extractor and Looks great does the JOB. The service was excellent, they were quick and efficient!"
14 of 14 people found this review helpful.
"Product is excellent with a high extraction rate, looks amazing too. Delivered exactly when I wanted it, great service from AO. "
13 of 13 people found this review helpful.
"Arrived quickly and safely on date given. Not installed yet but very happy with purchase"
20 of 20 people found this review helpful.
AO are great and we've bought plenty through them, and this is the only product we've had a problem with. But this review is about this specific product, and Smeg. The first one was found to be...
|Dimensions||(H)88.0 x (W)90.0 x (D)60.0|
|Category||Island Cooker Hoods|
|Dimensions With Packaging||(H)73.5 x (W)114 x (D)46 cm|
|Weight With Packaging||36.4 Kg|
|Control Type||Push Button|
|Lighting Efficiency Class||A|
|Requires Own Furniture Door||No|
|Maximum Noise Level||72 dB|
|Number of Speeds||3|
|Venting Type||External / Recirculation|
|Maximum Extraction Rate||754 m³/hour|
|Grease Filtering Efficiency Class||C|
|Fan Efficiency Class||C|
|Number of Lights||4|
|Number of Filters||3|
|Hood Category||90 cm|
|How Well Does It Perform?|
|Annual Energy Consumption||65.8 Kwh|
|Manufacturer Warranty||2 Year|
|Manufacturer Warranty Domestic Use Only||Yes|
|Features We Love|
|Requires 13 Amp Power Supply||Yes|
|Washable Grease Filter||Yes|
|Ducting Kit Required||Yes, If Venting Externally - Not Included|
|Carbon Filter Required||Yes, If Recirculating - Not Included|
|Ducting Diameter||150 mm|
|Maximum Height||1145 mm|
Product data sheet not available.
We’re pleased to be able to offer a monthly protection plan for your product through Domestic & General, the leading specialist warranty provider in the UK.
Domestic & General have approved engineers nationwide, and a UK based customer service centre.
This service includes:
If your repair is approved, there’ll be no excess to pay on the breakdown, and there’s no limit on the age of the product when you renew your plan. This is a month-by month service – you can cancel at any time.Protection plans