"Appalling ! This machine just doesn’t work it isn’t fit for purpose - it doesn’t dry as it just rolls the washing into a ball and never dries it. I was also told by hoover to get drying balls, like Janet who has also left an honest review. I have 12 balls in the machine and it still doesn’t work - their engineer told me that it won’t work because it only rotates clockwise therefore it will always just roll the washing into a ball therefore it will never dry the washing!! But I can’t get my money back or a replacement which rotates clockwise and anti-clockwise !!! Because I got the engineer out after 28 days. When I purchased the machine I was not told about the specification it didn’t say it only rotates clockwise and therefore it will not dry large items like towels or sheets unless they are place in individually pointless for a 9kg machine - it’s a joke and I feel conned!!!"
2 of 2 people found this review helpful.
"Lovely product! Taking a while to get used to all the different settings as we had a very basic model previously.
Can’t believe how soft clothes feel after they’ve been tumbled!"
"Great bit of drying kit. Does what is says on the tin and all controlled from the phone."
"Absolutely love my new tumble dryer works better than the one I had before I bought this would definitely recommend to other people in the future "
"Having purchased in December I have really tried to get used to this dryer. It is the worse one I have used in over 50 years. A duvet cover (poly/cotton) ends up in a tight ball, wet in the middle dry on the outside. The dryer only rotates one way. Having contacted Hoover they advised me to use dryer balls to stop the tangle, they make no difference. The programs take ages. Not too bad on mixed small batches but again takes twice as long as my old dryer. Its too complicated. The start button is very hit and miss holding your finger over it. I wish I had never purchased it but I am stuck now as I cannot afford to purchase another. My main reason for the purchase was the 9kg weight, I thought that it would enable t my washing to blow around much better!! "
10 of 10 people found this review helpful.
"This dryer works with a app very up to date product at a good price"
1 of 1 people found this review helpful.