"We bought this model in early 2021. The rubber seal came away from drum already and even within year 1 Samsung would not pay for repair (every phone call is difficult in getting help and understanding staff at other end.....not good for UK customers). We eventually got funding from AO! Thanks to them. More generally, machine is v weight sensitive and a larger (normal) load can take hours on a run of the mill cotton wash! No good. Even a standard cotton wash takes nearly 1.5 hours! No good for time or electricity usage all important in the UK at this. No economy button (I really didn't think I'd need one in this day and age of environmental this and that) means that there is no way round this. I also have problems washing and spinning my rubber backed bath mat which once washed is too heavy for it - I mean a bath mat on its own? No good. I will not buy another Samsung washing machine after this disaster. I hope someone from Samsung picks this review up and does something about it?"
6 of 6 people found this review helpful.
"I'm really pleased with this washing machine. It's very quiet, looks good and my washing comes out lovely and clean and smelling fresh. Easy to use and I really don't mind the jingle it plays when it's done. Would benefit from a printed list of all the washing options and the one thing I find slightly annoying is having to turn the knob to select the wash that I require - it always seems to be the last one! That said, I'd still highly recommend this washing machine."
1 of 1 people found this review helpful.
"Amazing customer service from these guy. Ordered a washer off the there was a fault on the screen. Could not a apologise enough had a replacement sent out the next day .highly recommend.
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"100% great value for money. Very pleased with Samsung washing machines easy to use and very economical. Highly recommended "
"The product has lots of settings to tailor the wash to the items in it- even on high spin it’s very quiet and you barely remember it’s on! It sings a little tune to let you know when it’s finished. The small door is perfect for when you find the missing sock to pop it in with the rest of the washing. I would highly recommend!"
1 of 1 people found this review helpful.
"The mashing machine is perfect. Does everything you need and more."