Failed after two years

"This heat pump dryer has not been as good or reliable as one we had previously (from a different brand).

This one seemed a bit temperamental in relation to the dryer settings - it didn't always seem 'responsive' to the dampness of clothes and the same setting would give different outcomes even when other factors (weight of load, type of clothes) seemed consistent.

The main problem we have had is that the machine failed just after two years of use i.e. just out of warranty. This was due to the filter at the bottom of the machine. We cleaned the filter appropriately, as directed and when the lights showed to check and change the filter, and we have been advised that because it is out of warranty we are liable to pay over £400 in repairs. This is not good. "

4 of 4 people found this review helpful.

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Customer Rating:

Great product

"Fab tumble dryer. Love that you can choose a wide range of cycles to suit your load. Particularly found the warm air cycle to finish off almost dry washing very helpful. Easy installation, and the hose that can be fitted to drain directly into waste brilliant as it saves faffing with emptying the drawer. Easy to clean and maintain. "

2 of 2 people found this review helpful.

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Customer Rating:

Amazing

"Really easy to use! Amazing product! "

1 of 1 people found this review helpful.

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Customer Rating:

Excellent quality

"As you would expect Samsung does disappoint, excellent quality, easy to use."

2 of 2 people found this review helpful.

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Customer Rating:

Great looking product with good features

"Amazing piece of equipment!"

1 of 1 people found this review helpful.

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Customer Rating:

Quiet, saves money and quick to dry.

" Great product, quiet and much cheaper to run than my previous condenser drier.

It has sensor drying which cuts down on drying time. Initially I was weary about how long it might take to dry as I'd heard heat pumps take a lot longer. I needn't have worry as it is no different to my last drier, possibly even quicker."

3 of 3 people found this review helpful.

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