Terrible Service

"Oven did not cook properly so purchased a thermometer and found it was only getting up to half heat. Took a week to get an engineer out who said that it needed a new thermostat, but as it was a new model , they didn't have any and he would have to order it. Since then we have been continuously phoning both Beko and the engineers but without success. Beko just pass you back to the engineers and the engineers never answer the phone. We were told over a week ago that they had the part but no one is available to fit it.

This was a brand new cooker and if faulty should have been replaced, especially as we took out the extended warranty cover with new for old cover on it.

We ca honestly say that this is the worse service we have ever received.

Over a month has passed now and we still can't use our new oven."

13 of 13 people found this review helpful.

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Customer Rating:

No control lighting

"Cooks ok takes ages to reach temperature . Only the clock lights up. The actual control dials do not light and very difficult to see temperatures and settings for oven grill etc."

4 of 4 people found this review helpful.

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Customer Rating:

Good Size and Quality

"Good quality and nice size "

2 of 2 people found this review helpful.

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Customer Rating:

Great product

"Great product, simple too install and simple to use, instructions very easy, and everything cooks evenly, better than the last oven I had"

1 of 1 people found this review helpful.

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Still waiting for problem to be fixed

"Just disappointed that the interior light in the main oven does not work - contacted ao but still waiting (a week later) for them to get back to me to arrange a date to fix this. Everything else seems fine."

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Beko double oven

"Love the space in the ovens- fan is very quiet - no rattling. Heats up quickly in both ovens and grill. Only down side is the wire shelves seem a little flimsy which was noticeable when I use my large le creuset casseroles. Otherwise great buy!! "

1 of 1 people found this review helpful.

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