"I like the look and really like the general solid feel and layout of the doors and drawers. I would say the freezer feels a little small, but that's not a big deal for me. The fridge section is huge and well laid out, with some flexibility on where you want the shelves. The light is bright, the temperature is easy to control, and the app (smarthings) seems to work fine.
However, after just a couple of months of use I noticed that there was water spilling onto the floor every time I opened the door. A slow leak has appeared in the ice/water dispenser. The AO website just directs you to the Samsung site for support. OA don't seem to be interested in the fault. The Samsung support site refused to allow me to open a support case because the model number was not recognised (even though the serial number was) - why do they need both? So I was force to call them, which was a rather painful experience with very poor call quality. The call took 31 minutes and was a total waste of time, I could have done it online in about 2 minutes. They have agreed to send an engineer to look at the fault. I will update this if I can after that has happened."
8 of 8 people found this review helpful.
"Did our research and slithered between this and another brand. Really glad we went for this one. It has a huge amount of space for the size and the deli drawer is really handy. Absolutely no complaints at all."
"Looks fantastic but I can’t see the point of the mid drawer. I thought it was an option chiller or freezer. It’s just a fridge and pretty pointless. "
2 of 2 people found this review helpful.
"Great design, best french door layout."
1 of 1 people found this review helpful.
"The good
Good size fridge with some useful features like drop down or sliding shelves, to make extra room for taller items. Plenty of freezer space.
The bad(ish)
There is alot of packaging and protective tape to take off."
"Love the New fridge. I never thought we would use the ice maker as much as we do!
Loads of space in the fridge and the freezer
"
1 of 1 people found this review helpful.