Terrible quality and design

"Small items get stuck in the lint trap, won’t unlock to add an item shortly after starting despite no water in it yet, beeps far too many times, and broke after less than 2 years."

1 of 1 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Broken dryer after 3 years

"Always had a problem with drying clothes. Either over drying or not enough. Had to buy a new iron as all the clothes came out very wrinkled due to over drying. Now after 3 years of use the dryer stopped working. It can still dry clothes but takes about 6 hours, not great to say the least. Disappointing considering the price point. My previous washer dryer worked for 8 years with no problem at all and I didn’t need to iron as all the clothes came out nice and soft. Tried calling Zanussi to schedule a repair they are not replying. Poor customer service in addition to a bad appliance. "

2 of 2 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Pros and cons but overall decent

"If you have a Howdens kitchen this is one of the only models that fits (avoid Hoover that doesn’t!) so after initially ordering the Hoover then this, we had high expectations. Pros: extremely quiet, the flexi time settings - I can do a 90 degree towel/bedding wash in an hour, lots of different settings so overall impressed and it runs rings around it’s old Lamona (Howdens) predecessor in our kitchen. Cons: the dryer and I hate to say it as I had such high expectations after reading the reviews but there’s only one setting for 2:32 hours which in the current economic climate isn’t feasible for us so I give it 1 hour max then turn the dial to the top to stop it early (top tip haha you can do that on any cycle! - I suppose another pro) and when I did let it run for 2:32 with a light bedding load it came out boiling hot and damp so if you’re only spending the extra £ for the dryer feature like we did (tiny kitchen, no room for separate dryer and small house so no room really to air bedding & towels) maybe consider if you could sacrifice an extra cupboard for a dryer! Also worth noting if your knowledge of appliances is slim to none like me, you don’t need any extra water pipes or anything, as far as I can see and understand both the washer and dryer work from one pipe at the back (I struggled to find one info on that online - maybe it’s obvious?!) All that said I think a 4 star rating is fair, I was going to knock off another star for the delivery as we were messed around and I wasted a precious days annual leave where AO stood me up and I think it was quite poor how nothing was offered as an apology - even a 5% discount or small voucher would have been nice but anyway! Hope that helps someone as I scoured the net for all this info! "

4 of 4 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Zanussi over Bosch

"So far I am really liking this machine. I usually buy Bosch but I liked the ability to change the temp down to 20c and reduce the cycle times. The machine was easy to programme without looking at the guide. the sound of the machine is quieter than the Bosch. I last bought Zanussi about 20 years ago. "

Was this review helpful to you?

Customer Rating:

Excellent washer/dryer

"Excellent washer dryer. It's almost silent on the wash, and the drying function is much quicker and more efficient than my old machine. "

2 of 2 people found this review helpful.

Was this review helpful to you?

Customer Rating:

Great machine overall

"Washes and dries really well and very quiet. Very happy with this product. "

Was this review helpful to you?

Customer Rating:

< prev 1 2 3 4 5 ... 30 next >