Fridge delivery & fitting

"Excellent product, great storage. Temperature settings really good & easy/simple to use. "

2 of 2 people found this review helpful.

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Couldnt be easier

"Great communication when the guys turned up they were great. Very hapoy overall, would recommend!"

2 of 2 people found this review helpful.

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design

"seemed a bit flimsy compared to my old fridge. getting used to it. why they put a shelf to cover the veg compartment I have no idea. cant use it as you have to move it to get at veg.

"

4 of 4 people found this review helpful.

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Great fridge

"Great fridge, does exactly what we need it too and at a really reasonable price. "

2 of 2 people found this review helpful.

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Customer Rating:

Great product, poor service

"Very happy with the quality and price of the product I purchased. I was allocated a time slot as promised on the day I requested so all was going well until delivery. I had paid an extra £20 to have my fridge door hung the other way than originally fitted. I had also paid and additional £20 for ao.com to uplift and dispose of my old fridge. Neither of these things happened and I was left out of pocket by £40 and still left with the task of disposing of my old fridge. Upon delivery the driver told me he could not uplift my old fridge as it was integrated. At no point on the website during the buying process was this stated. As I spoke to head office as I was very unhappy by the way they handled it with a very “we can’t do anything about it” attitude. My delivery driver had left and had failed to swap the door over to open the other way. I am a single older lady on my own now left with an old heavy fridge to try and dispose of. I am very unhappy with the lack of willingness to help from ao.com and also unhappy about the lack of information given prior to me agreeing to pay an additional £20 for a service they could not provide. Ao.com have not as yet offered me a refund but it is something I am trying to Persue."

17 of 17 people found this review helpful.

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Customer Rating:

Good product, good price

"As with all my other purchases from so, good product at good price"

2 of 2 people found this review helpful.

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