"The first product arrived and after two weeks started to rust under the glass pitch at the front and around the operator button panel, it became a real struggle to get AO to replace this item after I had taken delivery of it (31 days). I had to escalate several times to AO and then onto the manufacturer who said "we don't cover rust" again I had to stipulate this unit was used for 2 weeks max so any rusting of any form must be due to a manufacturing defect, again this was a complete battle with both AO and Hotpoint but in the end they decided I was a VIP and replaced it giving AO an uplift reference number, why they didn't just replace it in the first instance is a mystery and not cause me such stress !"
"When fitted and connected to the mains the on/off switch and light switch would not stay in. Then a struggle to book a Hotpoint engineer."
"Overall it’s a simple but stylish design."
"Really good value...fan is brilliant and lights are great, not noisy at all, it is a kitchen extractor after all! Would recommend. No need to purchase the filter as included, but need the ducting kit...but this is quite clear in the instructions."
"Nice looking, bought to match Hotpoint cooker, only had for a week. Suction doesn't appear to be that good, but as with cooker still finding our way round the appliance."
"I would avoid this product if you are trying to fit it yourself and you are not an electrician or a DIY expert. The unit only comes with a cable with two exposed wires and no plug. Cannot find information on what type of plug I need to use. Official instructions are as good as a best guess on how to fit it. Instruction also has vague reference to the plug but nothing assertive. Returning the product without using, but I have read reviews on other websites regarding higher than expected noise levels and malfunctions with lights. "