"Had the machine for less than 5 months and it cut out during a cycle and won't switch back on. Hoovers engineer doesn't know whats wrong with it and has been attempting to replace a variety of parts in the hope that one of these fixes the issue. Hoover haven't been very helpful, had to argue with them to get a replacement - which they refused - really disappointed I expected much more from such an established brand. AO, however, have been brilliant, excellent customer service, agreed to replace - won't be buying Hoover again. "
4 of 4 people found this review helpful.
"Excellent machine and very easy to use"
1 of 1 people found this review helpful.
"Could do with being a little easier to use the wash programs but we will get used to this in time. Reasonable build quailty as to be expected from Hoover."
2 of 2 people found this review helpful.
"It's a nice looking machine and very smart on the determine how much detergent and softener you need but it doesn't seem to know how to dry...
We set it on a wash and dry, it takes about 2-3 hours and the clothes are wet, you then have to run it again to dry. Even then you set it for high heat for 30 minutes and it does it for 3 hours...
Wouldn't recommend it and I'm going to contact AO on Monday to find out what the hell is going on."
2 of 2 people found this review helpful.
"I love the large drum this machine has as I'm doing less washings per week and its great that I can control it from my phone with the app. The only negative is I can't set the dryer for a set duration unless it's set to come on straight after a wash but my wash is always mixed with safe and none safe dryer items, so unable to use this and need to set a separate dryer programme. "
1 of 1 people found this review helpful.
"The controls took some getting used to, and initially the machine would 'walk' during spin cycles; a bit of feet adjustment and this doesn't happen anymore.
Drying cycle (cupboard dry preset is a bit of 3hrs which is more than the 2hrs I used to run our dedicated dryer for; however, it does a wash and dry cycle unattended, so the extra time really isn't an issue. Power usage is about half of what our old dryer was, so that's a big plus too! (Approx 25p per wash+dry cycle, Vs the ~50p of a dry-only cycle on our older machine.
Overall very happy! Does a great job once you've wrapped your head around the controls, and it looks really smart to boot."
2 of 2 people found this review helpful.