Excellent machine

"This Samsung washer dryer is just that but it’s a whole new experience. Laundry is no longer a hassle, this machine is both easy to use, intuitive and has everything you need to ensure your laundry is clean.

Everything we have out into the machine has come out clean and smelling fresh. It uses less energy than our previous and it is very quiet too. I highly recommend any day of the week."

20 of 20 people found this review helpful.

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Customer Rating:

Pretty good

"The washing machine met most of my expectations after reading previous reviews. I would agree that the manual can be a bit tricky to use as a reference. I've figured out the perfect wash cycle for most of my laundry by using baby care setting (roughly 2 hours) and lowering temperature to 40c. "

21 of 21 people found this review helpful.

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Customer Rating:

Washes Well but very long cycles.

"Good washer but doesn’t dry well on full loads and laundry is quite creased. Also it takes a ridiculously long time. The cotton wash & dry cycle takes 7 hrs. 50 mins. and just the wash cycle is >3 hrs! Had I known this I wouldn’t have bought it."

27 of 27 people found this review helpful.

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Customer Rating:

Superb !!

"We have had both a freezer and a washer recently and I cannot fail AO at all. They keep me updated by text throughout the process, turned up at the right time and the delivery staff were polite, efficient and helpful. Would strongly recommend and in future I wouldn't use anyone else. "

24 of 24 people found this review helpful.

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Customer Rating:

Great machine and great service from AO.com

" Looks ok in white but wish they had silver or black. That aside it is easy to use without swallowing the manual, quiet and doesn't vibrate too much. Also doesn't crease the clothes too much when using the drier as long as you take them out as soon as it's finished.

Much better than my previous Hotpoint IWDC6125, that I couldn't use the drier with unless I liked lots of ironing.

I am not supposed to mention after sales service, but I had an intermittent power fault in my apartment, complicated by a leaky water connection, and I can safely say that AO's after sales service was fantastic."

24 of 24 people found this review helpful.

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Customer Rating:

Eco bubble - thorough but could have simpler functions

"Does a great wash, but takes a long time. My ten year old machine was able to hold more ( this machine does not like a full load, and complains a lot about being unbalanced, assume you will need to do much smaller loads than you are used too, but they will be very soft and clean) and had more user friendly functions.

Dry only - if I have done a quick wash, I may want a better spin and then dry only. The engineer who came to look at the machine (after AO incorrectly installed it) says it has no dry only! This is rubbish, it does, but you may need a PHD to figure it out.

Spin only. You can’t spin without rinse. This is a waste of water and energy. If something is damp, I don’t want to make it wetter before spinning it!

Overall, I do like the machine, and it does a good job, but it is not as user friendly as I’d hoped."

30 of 30 people found this review helpful.

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