Dangerous ovens

"The fan oven comes in at about 20C cooler than it should (but the fan makes a horrendous rattling noise, as it does for the grill, too) but the conventional ovens, both the main and small one, are a fire hazard and don't switch off when they reach temperature, instead continuing to heat up until way over 300C - who knows how far over, my oven thermometers (3 of them to be sure) only go up to 320C. Both myself and my daughter have quite serious burns because the oven door handles for these ovens are far to hot to touch - the fan oven door handle is fine.

This cooker is dangerous. Awaiting resolution with replacement."

10 of 10 people found this review helpful.

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Fire hazard

"This cooker was delivered on 5.8.20, along with a tumble drier that had to be replaced because it, according to the delivery driver of the new drier, "looked like it had been dropped."

We are also wondering if the cooker was dropped too, or had been rattled around in the delivery lorry/not secured/manhandled. Why? Because there doesn't appear to be a thermostat (or it's broken due to being dropped/manhandled) on either the main or small conventional ovens, both of which reach temperatures of over 300C within about 10-15 minutes of switching them on, regardless of the temperature setting chosen. They get so hot that you can't touch the handles on the oven doors, both myself and my daughter have the pretty serious burns to prove it.

The first meal I cooked in the small oven was burnt to a cinder within half the time it should have been in the oven (I put it down to being new and me having to get used to the difference between my old one and the new one) - I should have realised something was wrong when an oven that small took 40 minutes before the temperature light went off. The same happened, only it was noticed in a much shorter time, about 5 minutes, when my daughter made a meal, this time in the larger conventional oven. Still, we just need to adjust to a new oven. Then we tried a roast chicken in the larger conventional oven. Burnt to a crisp in 20 minutes set at 200C.

That's when we decided to buy some oven thermometers to check what the temperature actually was. We bought 3 thermometers with good reviews to be sure we got as accurate a reading as possible. Then we set about testing the ovens (after another disaster in which a quick ready meal had to be taken out after 5 mins at 190C because both the tray and film melted!).

We put all 3 thermometers in the main conventional oven and set it at 200C. After 10-15 minutes all 3 thermometers were reading about 300C but the oven was still heating up and the light to show that it was up to temperature didn't go off until it had been on for about 40 minutes. I took the thermometers out when they reached 300C in case they got too hot and shattered in the oven so I have no idea how hot it was when the light finally went off.

I then did the same with the fan oven (which is SO noisy I shouldn't be at all surprised if the fan had been loosened in whatever manhandling had happened with the drier/cooker). The fan oven hasn't burnt anything. If anything it has been a little on the cool side - again, we just though it was something we need to get used to. Same process with the thermometers. Oven set to 200C. Light went off after about 15 minutes, temperature reading on the thermometers 180-190C.

Repeated the process with the small conventional top oven, setting it to 150C this time, and, again, within 10 minutes of switching it on the thermometers showed that it was WAY above 300C even though the thermostat light was still on - I think it has broken one of my oven thermometers.

Phoned AO, waited on the phone for over half an hour before getting through to someone, only to be told to contact the manufacturer. Even though the cooker has been faulty from delivery and their own drivers (the second team from a different place to the first lot) said they thought the drier had been dropped/badly packed in the lorry/manhandled so, chances are, something similar has happened with the cooker. Either that or it's one heck of a coincidence. Watch this space for what they say... if this review ever surfaces!

Whatever has happened, or not, to this cooker, it is a fire hazard. No way should anything in a domestic kitchen be heating up to over 300C."

6 of 6 people found this review helpful.

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Leaisure Chefmaster

"Highly recommend this cooker splendic mixture of modern and traditional looks hob . So useful to have a mini oven for that quick mini meal.

"

2 of 2 people found this review helpful.

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excellent range cooker

"Looks very classy. Has everything i need. easy to install. and comes with a glass lid which completes the look and also acts as a splashback. very pleased. good value for money"

3 of 3 people found this review helpful.

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great product

"nothing to dislike, it replaced a 15+ year old range cooker that was passed its best, if this one lasts half that time it will have proved its value. One of the main reasons for purchase of this make is the fact that the cooker can be converted to LPG, essential for life in the sticks with no mains gas. the electric hot plate is a neat addition on the top allowing food to be kept warm, and 3 ovens are a bonus."

4 of 4 people found this review helpful.

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Great product, great features.

"Having been without a cooker for several months, decided to purchase this one without actually physically seeing it. Apart from the dials being a little bit more plasticky then I would like, everything else is great! The handles, doors, shelves, glass lid and hobs are all very solid and feel like good quality. Everything cooks exactly as it should, no issues with that. Havent tried any baking yet but not sensing any issues with it. It has gone out of stock in other places so if you like the sound of this one, buy it quick before it's gone! "

3 of 3 people found this review helpful.

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