customer service

"Product worked fine until it stopped working the invertor had failed. went through the authorised agent who ordered the part. contacted customer service at panasonic. They make lots of promises and "we will get back to you in 24/48 hours" no one has been in touch yet after 3 attempts to get this issue resolved. not impressed....would never buy this brand again. "

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Customer Rating:

Great idea, poorly executed

"Is this a good microwave: No (Panasonic took a great idea and then produced a shoddy interface)

Would I buy it again: No (Maybe for £150)

5/10 Design

6/10 Features

5/10 Cooking

Overall: 4.5/10

ok design, great buttons, good hidden steam and water container..

It loses half its points because, you need to read the manual to use it. Which for a microwave that can be used by multiple people. Demonstrates that it wasn’t well thought out.

It doesn’t have a turn table, so it’s bigger inside, but... it has an oven and a grill with a steaming function that for some reason cannot be used with one another for no reason what so ever.

It grills really well, the oven is not good, a ninja foodi questions why this is over £300 as its slow and not fat assisted.

The actual microwave and steam feature works, but I’m probably going to return this item.

As it’s just not worth the price I paid for it

"

1 of 1 people found this review helpful.

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Customer Rating:

Excellent product

"Love it"

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Customer Rating:

Very quick and quiet microwave combination and steam cooker

"Fabulous sure it cooks quicker than anything panacrunch is the speed of micro with the crispy topping also the steam feature is amazing more expensive than a standard microwave oven but well worth it "

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Customer Rating:

I would buy again

"So far so Good. Looks great, would have been nice to have a second tray for the shelf, however cant grumble. Microwave performance is great. Oven is also great. Grill is average, leaves white areas on Toast. Trying out the oven/steamer later....im expecting good things as this is why I purchased this model. Everything you would expect from a Panasonic."

1 of 1 people found this review helpful.

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Customer Rating:

Very disapointed.

"Having used Panasonic products for many years and when the old microwave gave up the ghost I again returned to the same brand which I had always been very happy with. Sadly I returned this microwave, the light inside is useless, it's so tiny and I couldn't see a thing through the door. It's very modern with a drop down door and a flat bed inside but it's not that functional for me as I want to see whats going on inside the oven when cooking."

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