"Two ovens, both had faulty top door seals that kept snagging on the door. Emailed manufacturer who arranged an engineer without contacting me, 75 mins to call the service number to rearrange, gave up. Called AO who had to sort it which was another 35 mins. Engineer came, no part so couldn't fix it, ordered me a part to fix myself and sent the wrong seal. Another 25 min call to AO. Oven exchanged and arrived today with same door seal issue and a big dent too. Going back for a refund. Appalling quality & service tbh. AO reps nice on the phone though. "
"Can't fault the product, the price and the delivery so its a 5 star. Thank you.
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"I have left 5 stars for the way the oven cooks, I am very happy so far with it.
I love all the various functions of the main oven, everything from a pizza setting to a healthy setting using less oil.
I would have liked a recipe book with it to give me some ideas on the different functions.
My biggest problem was the fumes and the overpowering smell when I first run it, it took about 3 days for the smell to leave the house. The instructions were very misleading as they varied from running the oven for 30 mins to 1 hour to 3 hours all to burn off the unwanted coating.
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"Good overall and works well. Fan could be quieter but not a big deal."