"Only just bought the microwave , big improvement on my Panasonic and does what it says on the tin."
"I reviewed this microwave on 4/5/20. And gave it four stars
Just over one year later on 9/05/21 it shut down power during microwaving... And as of the date of this follow up (5 Dec 2021) despite numerous visits by Samsung appointed engineers and replacement parts it remains faulty. I'm currently waiting for a fourth visit later on this month. I have no regrets using AO and the engineers have been gracious and apologetic. But Samsung Customer Service have been among the worst people to deal with. Difficult to get to speak to anyone of marginal ability to resolve. Adamant that the customer is misusing the appliance and refuses to offer a refund or replacement. We have Been without a fully functioning appliance for over seven months. The details are too numerous to mention which include lengthy calls to their customer service and long wait for parts..i don't intend to buy ANY product made by Samsung in future. And if you are in the market for a microwave do the research on that manufacturers after sales service before buying.
"
22 of 22 people found this review helpful.
"Wonderful machine. As a single man this product is a perfect product as it does everything and more. Having said that I had 3 friends over for a roast dinner on Sunday and the results were amazing."
1 of 1 people found this review helpful.
"Easy to use, nice large capacity.
The oven style bottom hinged door makes it a breeze to get things in and out, without catching your arm on the door (which I've done too often on a side hinged microwave.)"
"Really enjoying it so far, a much needed improvement from my previous microwave!"
"Quick to heat up and equally as quick to cook to perfection. Cooked a roast chicken at the weekend with zero issues."